Terms of use

Who we are

WishLock (wishlock.in) lets you make a greeting card as a web page, lock it with a PIN, and send the link to someone.

• Operated by: WishLock
• Email: support@wishlock.in

Who can use WishLock

You must be 18 or older to pay for a card. Anyone with the link and the PIN can open a card, so share them only with the person the card is for.

What you are buying

• A card is a one-time purchase: ₹199 for Classic and ₹299 for Plus. Prices include any applicable taxes. There is no subscription and no account.
• While the launch offer runs, the first 100 paid cards are 50% off. The discount is applied automatically and the checkout page always shows the exact amount before you pay.
• Payments are handled by Razorpay. We never see or store your card, UPI or bank details.
• Once payment is confirmed your card is published at its link straight away, and we email you the link and a private page for managing the card. See Delivery.
• You can change and preview a card as much as you like before paying. A published card can’t be edited.
• Refunds are covered in the refund and cancellation policy.

Your content

The photos, words, music and recordings you add stay yours. You give us permission to store them and show them to people who open the card, and nothing more. By adding content you confirm that:

• you have the right to use it, including any music file you upload;
• people shown in your photos would be comfortable with them being shared this way;
• it is not illegal, sexually explicit, hateful, harassing or threatening, and does not involve anyone under 18 in a way that could harm them.

We may switch off a card that breaks these rules or that we are legally required to remove. If we do, we will tell you by email where we can.

How long a card lasts

A card has no expiry date and stays online for as long as WishLock operates. If we ever plan to close the service, we will email buyers at least 30 days before cards go offline. You can delete your card at any time from its manage page.

Keeping it private

A card is protected by the PIN you choose and by limits on wrong guesses. A short PIN is not the same as strong encryption, so please don’t put passwords, identity documents or anything highly sensitive in a card. Your manage link works like a key: anyone who has it can delete the card.

Availability and liability

We work to keep cards available and working on current phones and browsers, but we can’t promise the service will never be interrupted. If something is broken on our side we will fix it or refund you. To the extent the law allows, our total liability for any card is limited to the amount you paid for it.

Changes and governing law

We may update these terms, and the date at the top shows the latest version. The terms in force when you paid apply to that card. These terms are governed by the laws of India.

Contact

Questions or complaints: support@wishlock.in. We aim to reply within two working days. More ways to reach us are on the contact page.